Privacy policy

PIKI INTERNATIONAL operates this store and website, including the information, content, features, tools, products, and services, in order to provide you, the customer, with an appropriate shopping experience (the “Services”). PIKI INTERNATIONAL is supported by Shopify, which enables us to provide you with the Services. This Privacy Policy describes how we collect, use, and disclose your personal data when you visit, use, make a purchase, or engage in any other transaction through the Services, or when you communicate with us. In the event of any conflict between our Terms and Conditions of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your personal data.

Please read this Privacy Policy carefully. By using and accessing the Services, you confirm that you have read and understood this Privacy Policy and how your information is collected, used, and disclosed.

Personal Data We Collect or Process

When we use the term “personal data,” we mean information that identifies or is reasonably linked to you or another individual. Personal data does not include information collected in an anonymous or anonymized form such that it cannot identify you or be linked to you. Depending on your interaction with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal data, including inferences drawn from such data:

  • Contact details, including name, address, billing address, shipping address, phone number, and email address.

  • Financial data, including credit card, debit card, and financial account numbers, payment card data, financial account data, transaction details, payment method, payment confirmation, and other payment-related details.

  • Account data, including username, password, security questions, preferences, and settings.

  • Transaction data, including items you view, add to your cart, add to your wishlist, purchase, return, exchange, or remove, as well as past transactions.

  • Communications with us, including information you provide when contacting customer support or submitting a dispute.

  • Device information, including device details, browser type, network connection, IP address, and other unique identifiers.

  • Usage information, including information about how and when you interact with or browse the Services.

Sources of Personal Data

We may collect personal data from the following sources:

  • Directly from you, such as when you create an account, visit or use the Services, communicate with us, or provide your personal data;

  • Automatically through the Services, including through your device when you use our products or services, visit our websites, and through cookies and similar technologies;

  • From our service providers, when they collect or process personal data on our behalf;

  • From our partners or third parties.

How We Use Your Personal Data

We may use your personal data for the following purposes:

Providing, customizing, and improving the Services

To provide the Services, fulfill our contract with you, process payments, fulfill orders, remember your preferences, send account notifications, process purchases, returns, and exchanges, manage your account, arrange shipping, facilitate returns, allow product reviews, and create a personalized shopping experience, including product recommendations.

Marketing and advertising

To send marketing, advertising, and promotional communications via email, text message, or mail, and to display online advertisements for products and services on our Services or third-party websites, based on your activity and previous purchases.

Security and fraud prevention

To authenticate your account, provide a secure shopping and payment experience, detect and prevent fraudulent, illegal, or harmful activities, and protect public safety and our Services. You are responsible for keeping your login credentials secure.

Communications with you

To provide customer support, respond to inquiries, and maintain our business relationship with you.

Legal reasons

To comply with applicable laws, respond to lawful requests from authorities, participate in legal proceedings, and enforce or investigate violations of our terms and policies.

How We Disclose Personal Data

We may disclose personal data in the following circumstances:

  • With Shopify, service providers, and vendors who perform services on our behalf (e.g., payment processing, IT services, data analysis, customer support, storage, fulfillment, and shipping);

  • With business and marketing partners to provide marketing services and personalized advertising, in accordance with their privacy policies;

  • When you authorize or request disclosure, such as for shipping products or using social media integrations;

  • With our affiliates or within our corporate group;

  • In connection with business transactions, such as mergers or bankruptcy, or to comply with legal obligations and protect our rights and the rights of others.

Relationship with Shopify

The Services are supported by Shopify, which collects and processes personal data related to your access and use of the Services to provide and improve the Services. Your data may be transferred to and processed in countries other than your own. Shopify may process personal data collected through your interactions with our store, other merchants, and Shopify itself. In such cases, Shopify is responsible for processing your personal data and responding to your privacy rights requests. More information is available in Shopify’s Consumer Privacy Policy and through the Shopify Privacy Portal.

Third-Party Websites and Links

The Services may include links to third-party websites or platforms. We are not responsible for the privacy practices, security, or content of such third parties. Information shared publicly or on third-party social platforms may be visible to others without restriction.

Children’s Data

The Services are not intended for use by minors, and we do not knowingly collect personal data from children under the age of majority in your jurisdiction. If a minor has provided us with personal data, a parent or guardian may contact us to request deletion. We do not knowingly sell or share personal data of individuals under 16 years of age.

Data Security and Retention

No security measure is completely secure, and we cannot guarantee absolute security. Data retention depends on factors such as account maintenance, service provision, legal obligations, dispute resolution, and enforcement of agreements.

Your Rights and Choices

Depending on your location, you may have the following rights:

  • Right to access your personal data

  • Right to delete your personal data

  • Right to correct your personal data

  • Right to data portability

  • Right to manage communication preferences

If you reside in the UK or EEA, you may also have the right to object to or restrict processing and to withdraw consent where applicable.

You will not be discriminated against for exercising your rights. We may need to verify your identity before processing requests.

Complaints

If you have complaints regarding how we process your personal data, please contact us. Depending on your location, you may also have the right to lodge a complaint with your local data protection authority.

International Transfers

Your personal data may be transferred, stored, and processed outside your country of residence. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on the website with a revised “Last updated” date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: info.piki.international@gmail.com
Address: 30 N GOULD ST #57711, Sheridan, WY 82801, USA

For the purposes of applicable data protection laws, PIKI INTERNATIONAL is the data controller of your personal data.