Shipping policy

1. Order Processing

Orders are processed within 1–3 business days after payment confirmation.
Delays may occur during holidays or periods of high order volume.

2. Shipping Times

Estimated delivery times are:

• Europe: 5–12 business days

• Rest of the world: 7–15 business days

Shipping times are indicative and may vary depending on destination, customs procedures, or other external factors.

3. Order Tracking

Once your order has been shipped, you will receive a tracking number by email.
Tracking information may take up to 72 hours to become active.

4. Customs Duties and Taxes

Any customs duties or taxes are not under our control and are the responsibility of the customer.

5. Lost or Delayed Orders

If a package is lost or significantly delayed, please contact us. We will investigate the issue with the carrier and provide assistance.